Frequently Asked Questions

Contact Us

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

Orders

How do I place an order?

Can I change or cancel my order?

Will I receive an order confirmation?

Can I order multiple products at once?

Shipping & Delivery

Do you ship internationally?

What payment methods do you accept?

Is my payment information secure?

Products

Are your products brand new?

How do I know if a product is compatible with my device?

Are product images accurate?

Customer Support

How can I contact Siotronics?

How quickly do you respond to inquiries?

Can I get help before placing an order?